Its ability to let you watch smart TV features on non-smart TVs is one of the reasons Roku has become so popular over the past few years. You can cast media, stream media online, browse the internet, and lots more with this thumb drive-like device.
We have outlined the potential problems in this article and their solutions to help you save time and effort.
Try changing the remote codes you have added if the Roku remote volume not working. Check the compatibility of the devices connected to Roku and re-run the remote setup if it does not work.
Fix Roku remote volume not working
Run “Setup Remote For TV Control” again
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A firmware update may have changed the settings of your Roku remote or the device if you’re using a Roku stick and have received a firmware update.
In the control settings, you can re-run the setup of the remote to resolve this issue. Follow the steps below to do so:
- Open Roku and turn it on.
- Choose Settings from the main screen.
- Click on Remotes & Devices.
- Select the “Remotes” tab.
- Click on “Gaming Remote”.
- Click “Set Up Remote for TV Control”.
You may need a few minutes to complete the setup process. You will then be asked if you hear the music. It will also ask you to adjust the volume of the sound.
You can also check this guide if your Samsung TV Remote is Not Working.
Pair the remote again
Unpair the device and re-pair it if this method does not work for you. Here are the steps to unpairing the Roku remote:
- Press the Home, Back, and Pairing buttons at the same time.
- Let the LED indicator blink three times.
- Your Roku will now be unpaired. To confirm, press a few buttons randomly. Nothing will happen.
The Roku remote can be paired with the device again by following these steps.
- Turn off your Roku device.
- Remove the remote’s batteries.
- Restart your Roku device.
- Replace the remote’s batteries once the homepage appears..
- Click on the pairing button.
- Continue pressing until you see the LED blink.
It might take a few seconds to initiate the pairing process.
Make use of different setup codes
Each TV model has a different remote control code. In the setup process, the Roku player narrows the list of possible remote codes down to those for your specific TV brand.
The selected code does not include commands to control both volume and power, but only one of them. The issue can be resolved by using a different code for the TV brand.
The following steps can be used to try additional remote codes for your enhanced Roku remote:
- Go to the Settings page and click “Remotes & Devices”.
- Navigate to “Remotes” and select “Gaming Remote”, then select “Set Up Remote for TV Control”.
- A few minutes may be required for the setup process. You will then be asked if you hear the music.
- In the following step, the player will ask you, “Did the music stop?”. If the music is no longer audible, instead of answering the question, increase the volume.
- Then, reply with ‘No’. After that, the remote code will be sent to the next player.
- It will be used again when you ask whether the music has stopped. Say ‘Yes.’
The new code will be programmed into your Roku Enhanced Remote after this. After repeating the process a couple of times, you will likely land on a code that controls both volume and power.
You Should Make Sure That Any Device You Connect to Roku Is HDMI and Audio Compatible
Some TV models are not supported by Roku sticks, even though the system is compatible with a wide range of devices. All Roku streaming players, including the Roku Streaming Stick®+ and Roku Streambar, support HDMI-enabled TVs
Connect your Roku player to a compatible TV in order to access features such as 4K Ultra HD and HDR.
Using a HDMI cable or a Premium HDMI cable may fix the issue if your Roku device supports your TV, but the remote’s volume rocker is not working.
720p and 1080p TVs are compatible with the High-Speed HDMI Cable, while 4K UHD and HDR TVs utilize the Premium High-Speed HDMI Cable.
Additionally, make sure the Roku device does not touch the TV or any other electronic device.
Make Sure the remote isn’t overheating
Overheating can sometimes cause Roku remotes to malfunction. Stop using your Roku remote if the back of it gets too hot to touch. The volume rocker may not function properly because of overheating.
The remote can be cooled down by placing it on a hard, non-flammable surface, such as marble or tile. It is not recommended to remove batteries while the remote is hot.
Get the Roku Controller App
Make sure your Roku remote does not have a hardware issue. Try adjusting the volume using the Roku controller app.
As part of the Roku companion app, a remote controller is also included. Controlling the streaming device without a physical remote is possible.
The Roku app can be downloaded from the Play Store or App Store and connected to your device. You can now use your mobile device like a Roku remote control from anywhere.
You may have a hardware problem with your Roku remote if the volume controls work properly. Your remote may need to be replaced.
Replace your remote control
In the event none of the above methods work for you, you may have a malfunctioning remote. In addition, if your Roku remote was damaged by a drop or water, you may have to buy a new one.
You can change the volume on your Roku remote
Resetting your Roku device is the best way to fix a malfunctioning remote or a malfunctioning device. Your settings will be erased, and your passwords will be lost. This will, however, help to refresh your system.
In some cases, new firmware updates can cause glitches or bugs that prevent the system from working properly. By using its settings or the Roku companion app, you can reset your Roku device.
In addition, ensure the Roku device and remote are receiving sufficient Wi-Fi signals. Roku’s device and the remote can both suffer from a lack of Wi-Fi signals.
Frequently Asked Questions
Why does my Roku Remote not have a volume button?
Roku remotes usually have a volume rocker on the side.
How do I adjust the volume on my Roku?
Roku’s companion app can be used to adjust the volume if you do not have a remote.
Does the Roku app have volume control?
There is a volume control in the Roku app.
How do I sync my Roku remote to my TV?
With the Roku controller app, you can sync your Roku remote to your TV.